Recommended
Iris Essencial
QR code, on the number you already use
R$197per month
Up to 2,000 AI replies per month
- Answers, captures contacts, understands voice notes
- Calls you when it cannot answer
- Pauses when you reply
Iris · for professionals and small businesses
Your WhatsApp, answered in seconds, at any hour.
For lawyers, accountants, engineers, brokers, language schools, studios and salons who cannot leave a customer waiting until tomorrow.
From R$197 per month. FORGE installs and maintains it.
Transcript of the sample conversation
- Customer, 23:14: Hi! How much is a women's haircut? Are you open on Saturdays?
- Iris, 23:14: Hi! This is Iris, the studio's virtual assistant. A women's haircut starts at R$90 and we are open on Saturdays from 9am to 2pm. Shall I note down a time for you?
- Customer, 23:15: Voice message, 0:09
- Iris, 23:15: Got it from your voice note: Saturday at 10am, for you and your daughter. Could you send me your full name? The team will confirm first thing in the morning.
- Customer, 23:16: Mariana Alves
- Iris, 23:16: Thank you, Mariana. All noted, and the team will confirm tomorrow at 9am.
- Contact saved · Mariana Alves · haircut · Saturday 10am
The problem
Whoever does not reply loses to whoever does.
- 01
The 11pm message gets answered at 9am. By then, the customer has already asked someone else.
- 02
A contact that is not written down is a lost contact. Nobody remembers who asked for a quote on Tuesday.
- 03
You end up tied to your phone. Answering is work, and it does not stop when the working day ends.
How it works
Three steps, and you configure nothing
- 01
You scan the QR code
The same way you open WhatsApp Web. It takes about two minutes and your number stays the same.
- 02
We set up what Iris knows
Services, prices, opening hours, address and the questions you get most. It all comes from you, in writing, and FORGE puts it together.
- 03
Iris starts answering
In seconds, at any hour. When it does not know the answer, it tells the customer and calls you in.
What it does
It answers like someone on your team, within the lines you drew
- 01
Answers only from your information
No made up prices, deadlines or promises.
- 02
Captures the contact
Name, phone and what the person wants, organised so you can pick it up.
- 03
Understands voice notes
The customer sends a voice note, Iris understands it and replies in writing.
- 04
Calls you when it cannot answer
Anything outside what was set up goes to you, with the context of the conversation.
- 05
Pauses when you reply
You step into the conversation, Iris steps out. Never two voices at once.
It writes natural Brazilian Portuguese and, when asked, says it is a virtual assistant.
You stay in control
Your WhatsApp is still yours
- 01
Everything on your phone
Every message shows up in your WhatsApp, as always. You can read it all.
- 02
You choose who Iris answers
Every contact, only new contacts, or only outside business hours. Your call.
- 03
First week in approval mode
If you prefer, Iris drafts and you approve each message before it goes out, until you trust the tone.
Price
Two plans, one flat fee each
Iris Oficial
Official WhatsApp Business API
R$297per month
Up to 2,000 AI replies per month
Everything in Essencial, plus:
- Number on the official API, steadier for a business
- No integrations with other systems
Meta's message fees, when they apply, are billed separately.
I want Iris OficialIn every plan Installation and setup done by FORGE · Maintained by FORGE, nothing for you to configure · No lock-in
Frequently asked questions
Before you ask
Do I need a new number?
No. Iris answers on the number you already use. No new SIM card, no change of number.
How does it connect?
On the Essencial plan, by QR code, the same way WhatsApp Web does. This connection is not WhatsApp's official business API. If you need the official API, the Iris Oficial plan connects through it. For several attendants on one number, Hermes is the right product.
Will it make up answers?
No. Iris only answers from what was set up. When a question falls outside that, it says it will hand over to a person and calls you.
Can I answer myself?
Yes. As soon as you reply, Iris pauses in that conversation automatically.
Does it say it is an AI?
Yes. If a customer asks, Iris says it is a virtual assistant.
See Iris at work, on your own WhatsApp.
Send us a message and tell us about your business. FORGE handles the installation.